Privacy Policy

Last Updated: December 12, 2024

This Privacy Policy explains how Nehmedia, Inc. (“Company,” “we,” “us,” or “our”) collects, uses, and discloses the personal information of users who interact with our entertainment product, My Pets Text™, and its website mypetstext.com (the “Product” ). The Product is a service provided by Company, designed to generate engaging AI-driven text and image messages from users’ pets, based on the information provided by the user. We value your trust and are committed to protecting your personal information. This Privacy Policy describes the types of information we may collect from you, how we use that information, the measures we take to protect it, and the rights and choices you have regarding your personal information. By using our Product, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal and non-personal information directly from you when you use our Product. The types of information we collect include:

1.1 Personal Information

• Contact Details: Name, address, email address, and mobile phone number, and images.
• Pet Information: Pet’s name, breed, colors, and any notable markings, and images.

1.2 Usage Data

• Log Data: Information about your interactions with the Product, including the pages you view, the features you use, the date and time of your visit, and technical details about the device and browser you use.
• Tracking Technologies: We may use cookies, pixels, and similar technologies to collect information about your browsing behavior, device information (e.g., IP address, browser type, operating system), and referral URLs.

2. How We Use Your Information

We use your personal information to:

• Provide and Personalize the Service: Generate AI-based text and image messages from your pet’s perspective, using the details you provide about yourself and your pet.
• Account Management: Manage user accounts, respond to inquiries, provide customer support, and communicate with you about updates, features, and other relevant information related to the Product.
• Improvement and Optimization: Analyze usage patterns, diagnose technical issues, conduct research, and improve the performance, functionality, and user experience of the Product.
• Compliance with Legal Obligations: Comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

3.1 Within the Company

Your personal information may be accessed by authorized personnel within the Company who need it to fulfill the purposes outlined in this Privacy Policy.

3.2 Third-Party Analytics and Tracking

We do not sell or share your personal information including mobile phone information with third parties for their own marketing purposes. We may, however, use third-party analytics providers, such as Google, Meta, TikTok, and similar service providers, to help us analyze usage and improve the Product. These providers use technologies like pixels and cookies to collect information about your online activity. Information collected via these tools is governed by their own privacy policies, which we encourage you to review.

4. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected and as required by applicable law. When we no longer need your personal information, we will securely dispose of it in accordance with applicable laws and regulations.

5. Security Measures

We implement and maintain reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure. Although we strive to ensure the security of your personal information, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights concerning your personal information, including the right to:

• Access and Review: Request a copy of the personal information we hold about you.
• Rectify or Update: Correct or update your personal information if it is inaccurate or incomplete.
• Delete or Restrict Use: Request the deletion of your personal information or restrict our use of it, subject to certain legal exceptions.
• Opt-Out of Communications: Unsubscribe from marketing or promotional emails by following the “unsubscribe” link in the email or by contacting us directly or Stop receiving text messages by sending the word “STOP” in reply to any text sent by us.

To exercise any of these rights, please contact us at the information provided in Section 9 below. We may ask you to verify your identity before responding to your request.

7. Children’s Privacy

Our Product is not intended for children under the age of 13 (or older if required by applicable law). We do not knowingly collect personal information from children without appropriate parental consent. If you believe we may have collected personal information from a child without proper consent, please contact us so we can take appropriate measures.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we update the Privacy Policy, we will revise the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.

9. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or our privacy practices, please contact us at:

MyPetsText c/o
Nehmedia, Inc.
9600 Great Hills Trail, Suite 150W
Austin, Texas 78759
support@mypetstext.com
512-828-6763

By using the Product, you acknowledge that you have read, understood, and agree to the collection and use of your information as described in this Privacy Policy. If you do not agree with our practices, please discontinue your use of the Product.